What it is
We deploy voice workflows on approved telephony rails with custom voice, scripted guardrails, and live escalation paths. Every call is logged, scored, and synced to CRM.
- Retell / telephony integrations
- Inbound + outbound playbooks
- PII-aware logging options
- Human takeover paths
How it works
- 01
Design calls
We map intents, objections, compliance statements, and handoff rules for each number you operate.
- 02
Voice + stack
Voice model, pronunciation, and CRM writes are wired with test calls before public traffic.
- 03
Operate & refine
Call outcomes feed weekly tuning — new FAQs, better bridges, tighter booking flows.
What you get
- Branded voice cloning (approved)
- After-hours coverage
- SMS follow-ups where allowed
- Calendar integrations
- Quality sampling + redaction
- Disaster recovery numbers
The results
99.9%
Target uptime on infra we control
<2s
Answer latency targets
24/7
Optional always-on coverage